Frequently Asked Questions

Everything you need to know about ordering from Simply Arrange.

FAQs

Shipping & Delivery

Where do you ship?

We currently ship
throughout the contiguous United States (excluding Alaska and Hawaii).

How long does shipping take?

Most orders are delivered within 2–7 business days.
Delivery times may vary slightly depending on your location and the product
ordered.

Will all items in my order arrive together?

Some orders may arrive in separate packages or at different times, depending on the products ordered and their fulfillment locations. If your order is split into multiple shipments, you'll receive tracking information for each shipment as it becomes available.

How can I track my order?

Once your order has been shipped, you'll receive a
confirmation email with your tracking information.

Do you offer free shipping?

Yes. We offer free standard shipping on orders of $75 or more. For orders under $75, standard shipping is $4.99.

Orders & Returns

Can I return my order?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Can I change or cancel my order?

If your order hasn't been processed yet, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible after placing your order.

Products & Payments

Are your products in stock?

Product availability is shown on each product page. If an item becomes unavailable, we'll update its availability as soon as possible.

Is my payment secure?

Yes. All payments are processed securely through Shopify Payments. Your payment information is encrypted and never stored on our servers.

Help & Support

How can I contact Simply Arrange?

You can reach our customer support team by email through our Contact page. We aim to respond within one business day.

Still looking for answers?


Can't find what you're looking for? Send us a message using the form below and we'll be happy to help.